Mochi Health is a telehealth platform that helps people with weight loss by prescribing medications like Ozempic (semaglutide). Started in 2022, it offers personalized care with support from doctors and nutritionists. They also provide options for brand-name or compounded medications to deal with shortages and lower costs.
Customer reviews are mixed. Some love Mochi Health, saying it’s easy and works well. Others complain about customer service, hidden costs, and delivery problems.
In today’s article, we’ll provide real user reviews from Reddit to uncover what people truly think about Mochi Health’s Ozempic offerings. We’ll explore whether it’s trustworthy, effective for weight loss, and if it’s the right choice for you.

What Is Mochi Health?
Mochi Health is an online clinic that helps people lose weight. They offer online doctor visits, custom weight loss plans, and prescribe medicines like Ozempic, Wegovy, and Mounjaro.
It’s based in San Francisco and started in 2022. Mochi Health says it has helped tens of thousands of patients in most U.S. states, though some states like Alabama and Hawaii are excluded due to rules.
You pay a membership fee of $79 per month. This gives you access to certified doctors and dietitians, plus ongoing support through messages and online visits.
The platform helps patients with sustainable weight loss by combining lifestyle changes and medications. It starts with a questionnaire and a doctor consultation to see if you qualify for Ozempic. This is usually for people with a BMI over 30 or over 27 with health issues.
Mochi works with trusted pharmacies to provide both branded and compounded semaglutide, offering options during shortages.
How Mochi Health Prescribes Ozempic
The process begins with signing up online and completing a medical intake form, which takes about 10-15 minutes. If you’re eligible, you’ll have a virtual appointment with a doctor. They will look at your medical history and decide if Ozempic or another medication is right for you.
Your prescription is then sent to a partner pharmacy. Compounded versions start at $249 a month (on top of your membership fee), while brand-name versions cost more.
Mochi prioritizes your safety. This means some patients may need lab work, and they will watch for any side effects, like nausea. You also get nutrition coaching; dietitians create custom meal plans to go with your medication. However, Mochi doesn’t directly accept insurance. You’ll have to get reimbursed by your insurance company, and what they cover can vary.
You can check this out: Does Anthem Cover Ozempic For Weight loss?
User Reviews and Experiences with Ozempic via Mochi
Reviews on Reddit and BBB show mixed opinions. Positive comments mention responsive doctors and nutritionists, with users sharing weight loss success stories (like losing 20-50 lbs in a few months) and helpful advice for managing side effects. One Reddit user said, “The doctor and nutritionist are really helpful” and appreciated their clear guidance.
Negative experiences include shipping delays (up to weeks), poor communication, and unexpected charges. BBB complaints focus on refund issues and unfulfilled prescriptions. On Forbes, it’s rated for affordability but docked for transparency.
Positive Reviews
- “Over all, Mochi Health has been great so far for me. Will update as months go by.” (From Reddit r/Semaglutide, praising overall experience and reliability.)
- “I feel Mochi was by far the most in depth doctor consult I have had during my journey.” (From Reddit r/CompoundedSemaglutide, appreciating thorough consultations.)
- “I had a great experience with Mochi, it’s been 4 months and still no issues so far. Like that there is no price increase with increasing dosing.” (From Reddit r/Ozempic, noting consistent pricing and smooth process.)
- “I have been using Mochi Health and I have no complaints. They have timely delivery of meds and I’ve had steady weight loss.” (From Reddit r/Semaglutide, highlighting effective results and delivery.)
Negative Reviews
- “Bot thread, bot replies. They’re using SALTS (not the active ingredient in ozempic) and NOT THE BASE Semaglutide.” (From Reddit r/Semaglutide, questioning medication quality.)
- “I joined Mochi March 15th couldn’t be seen by nutritionist until the 25th. … That should have been my sign to go with Amble.” (From Reddit r/JoinMochiHealth, complaining about scheduling delays.)
- “I switched from Henry to Mochi due to higher Henry costs and it has been a disaster.” (From Reddit r/Ozempic, describing overall poor experience.)
- “DO NOT USE MOCHI HEALTH!! Biggest scam ever! They take your money, get your medication dosage wrong and say per policy they…” (From Reddit r/Semaglutide, alleging scams and dosage errors.)
Pros and Cons of Using Mochi for Ozempic
Mochi offers convenience but isn’t without flaws.
Pros:
- Personalized care with doctors and dietitians.
- Access to compounded Ozempic at lower costs.
- Virtual visits for busy users.
- LegitScript certification for safety.
Cons:
- Low BBB rating (1.34/5) due to complaints.
- No direct insurance acceptance.
- Potential delays and communication issues.
- Higher membership fee compared to some competitors.
Here’s a quick comparison table with alternatives:

Is Mochi Health Legit for Ozempic Prescriptions?
Yes, Mochi Health is legit. It’s LegitScript-certified, which means it follows medical and pharmacy standards. It has licensed providers and many positive user testimonials. However, a low BBB rating shows that some customers have had service issues. While not a scam, it’s wise to check if it’s available in your state and read the fine print before signing up.
Critics note mixed pharmacy reviews, but overall, it’s a viable option for those seeking affordable GLP-1 access.
Alternatives to Mochi Health for Ozempic
If Mochi doesn’t suit, consider Henry Meds ($99/month, compounded focus) or Ro Body ($145/month, comprehensive coaching). For in-person, consult primary care or endocrinologists. Manufacturer programs like Novo Nordisk’s savings card can reduce costs without telehealth.
Conclusion
Mochi Health provides a reliable option for obtaining Ozempic prescriptions for weight loss, focusing on personalization and affordability. While it has its strengths like accessibility for those facing healthcare challenges or medication shortages, service consistency can be a concern. It’s important to check eligibility, read reviews, and consult a doctor before starting any GLP-1 therapy, as results vary for everyone.
FAQs
What is Mochi Health, and how does it relate to Ozempic?
Mochi Health is a telehealth service providing prescriptions for GLP-1 drugs like Ozempic for weight loss. It offers virtual consultations, nutrition support, and compounded options. Founded in 2022, it’s certified but has mixed reviews on service quality.
Is Mochi Health legit for getting Ozempic?
Yes, Mochi Health is legitimate and LegitScript certified. They use licensed providers, and many users report good results. However, check recent reviews for potential delays or billing issues.
What do users say about Mochi Health’s Ozempic prescriptions?
Users like the doctors and nutritionists, reporting weight loss and help with side effects. Some complaints mention shipping delays, bad communication, and refund problems. Reddit reviews are generally better than BBB ratings.
How much does Mochi Health cost for Ozempic?
Mochi costs $79 a month, plus the cost of medication. Compounded semaglutide starts at $249 a month, while branded versions are more expensive. They don’t take insurance directly, but you might be able to get reimbursed.
Are there better alternatives to Mochi Health?
Try Henry Meds (compounded, $99/month) or Ro Body (full service, $145/month). For more reliability, see a local doctor or check drug manufacturer programs. Always research options for your state and insurance.
Trusted Resources
- Reddit: Has Anyone Had Experience with Mochi Health? – https://www.reddit.com/r/Semaglutide/comments/1643imj/has_anyone_had_any_experience_with_mochi_health/
- ConsumerAffairs: Mochi Health Reviews 2025 – https://www.consumeraffairs.com/health/mochi-health.html
- Forbes: Mochi Health Weight Loss Review – https://www.forbes.com/health/weight-loss/mochi-health-review/
- Vaccine Alliance: Mochi Health Online GLP-1 Clinic Review – https://www.vaccinealliance.org/reviews/mochi-health/
- Woman’s World: Mochi Health: Real Facts About its GLP-1 Prescriptions – https://www.womansworld.com/weight-loss/glp-1/mochi-health-glp-1
- NutritionNC: Mochi Health Review – https://www.nutritionnc.com/mochi-health-weight-loss-review/
- BBB: Mochi Health Complaints – https://www.bbb.org/us/ca/san-francisco/profile/health-care/mochi-health-1116-955238/complaints
- Mochi Health Official Site – https://joinmochi.com/
- TalkToMira: Mochi Health Reviews – https://www.talktomira.com/post/mochi-health-reviews-is-it-legit-alternatives




